CYMT ONLINE
Terms of Use
These terms cover CYMT Online, product enquiries and purchases from CYMT ENGINEERING CO., LTD. Please review product details and the total payable before proceeding.
Last updated: 8 November 2026
1. Website and accounts
Use the website lawfully, provide accurate contact and order information, and protect your login details. When ordering for a company, you should have its authority. Do not impersonate others, access data without permission or interfere with the service.
2. Product information and suitability
Check codes, models, dimensions, sale units, quantities, specifications and included accessories before ordering. Photos or illustrations may differ in some details. Confirm suitability for your operating conditions and technical documents with our team, particularly for industrial water systems. Certifications and warranties apply as specified for each product.
3. Prices and quotations
Online prices are in Thai baht and include VAT as stated in the listing. Review the total, shipping and any other charges before payment. “Request a quote” items require a quotation and agreed terms. A quotation request or service-booking request alone does not confirm an order or appointment.
4. Orders and payments
Use a supported payment method and retain your order reference and proof of payment. Refer to the company’s confirmation for order and delivery details. If payment succeeded but an order is missing or an amount looks incorrect, contact us before paying again. If pricing, stock or details are incorrect, we will explain and agree on the next step before delivery, without unannounced substitutions or extra charges.
5. Delivery and tax invoices
Provide a complete recipient name, delivery address and phone number. The tax-invoice address is separate from the shipping address; check the company name, tax ID and branch before confirming. Timing, shipping charges, installation and site requirements follow the order details or agreement with our team. Contact us promptly with your order reference to request corrections.
6. Problems, returns and warranties
For incorrect, damaged or missing items, contact us with the order reference, product and packaging photos, and relevant evidence. We will assess correction, replacement, return or refund as appropriate and in accordance with statutory rights. Warranty and return procedures follow the terms communicated for the particular item; general website wording does not establish an identical warranty for all products.
7. Content and privacy
Website content, images and trademarks belong to the company or their respective rights holders. Obtain permission where required before reuse. Personal-data handling is explained in the Privacy Policy. External services have their own terms.
8. Complaints and updates
Contact CYMT below with your order reference and the issue. Thai law applies, and statutory consumer rights are not excluded. Updated terms will appear here and will not unilaterally change already-agreed order terms.
Contact CYMT
CYMT ENGINEERING CO., LTD.
92 Central Park Offices, 35th Floor, Rama IV Rd, Silom, Bang Rak, Bangkok 10500
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