CYMT ONLINE
Privacy Policy
CYMT ENGINEERING CO., LTD., the operator of CYMT Online, explains how personal data is handled when you contact us, place an order or use services through cymt.online.
Last updated: 8 November 2026
1. Information we use
Account, enquiry, quotation, order and booking information may include your name, email, telephone, company, delivery address, tax-invoice details, selected products and messages, together with payment status and references. Technical information may include IP address, device, browser and website activity. Please do not enter passwords, verification codes or sensitive information in general message fields.
2. Purposes and legal grounds
We use information to respond to requests and perform contracts: accounts, quotations, orders, payments, delivery, appointments and after-sales support. We also use it to meet legal obligations and for legitimate interests in security, fraud prevention and complaint handling, taking your rights into account. Activities requiring consent are based on that consent. Without necessary information, we may be unable to fulfil an order, issue documents or provide the requested service.
3. Recipients and payments
Necessary information may be shared with authorised staff, website and cloud providers, payment providers such as Stripe, carriers, installation or repair providers, accounting providers and legally authorised authorities. Card details entered on a payment provider’s checkout are processed by that provider. Please also review its privacy policy.
4. Storage, retention and international transfers
Electronic services may process information outside Thailand; transfers must meet applicable legal requirements and safeguards. Account and enquiry data is retained as needed to provide services. Order, payment and tax records are retained for legal obligations and relevant claims. Data is deleted, destroyed or anonymised when no longer needed. An account-deletion request may not immediately remove records that must legally be retained.
5. Cookies and preferences
Cookies and browser storage support functions such as accounts, carts, language and privacy choices. The cookie banner offers Accept or Decline for the platform’s interaction analytics. Some platform tools may still load for operation and security. Use Cookie settings below to change your choice, or manage cookies in your browser; this may affect some features.
6. Your rights
Subject to applicable law, you may request access, a copy, correction, portability, erasure or restricted processing, object to processing, and withdraw consent. Withdrawal does not affect lawful prior processing. You may complain to Thailand’s Office of the Personal Data Protection Committee. Contact us to exercise your rights; proportionate identity verification may be needed.
7. Security and external services
Access is limited according to responsibilities, with security measures appropriate to the information. Breaches are handled and notified as legally required. Other websites and external payment pages have their own privacy policies; review them before providing information.
8. Contact and changes
The data controller is CYMT ENGINEERING CO., LTD. Use the contact details below for privacy enquiries or rights requests. The latest version and its date appear on this page, with appropriate notice of material changes.
Contact CYMT
CYMT ENGINEERING CO., LTD.
92 Central Park Offices, 35th Floor, Rama IV Rd, Silom, Bang Rak, Bangkok 10500
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